Warranty Policy
COVERAGE BREAKDOWN BY REGISTRATION STATUS
| Policy Feature | Standard Coverage (Default) | Extended Coverage (Registered) |
|---|---|---|
| Coverage Duration | 1 Year (12 Months) | 2 Years (24 Months) |
| Activation Method | Automatic at checkout | Enter Order ID + Email & Photo within 30 days |
| Mirror Glass Shatter & Crack Protection | Included (12 Months) | Included (24 Months) |
| Highway Stone & Impact Glass Damage | Included | Included |
| Claim Processing Queue | Standard (2–3 Days) | Priority Express Dispatch |
PURCHASED AS A GUEST?
You have 30 days from purchase to register your hardware and extend your coverage from 1 to 2 years.
COVERAGE DETAILS
✓ Covered Under Warranty
- Structural Defects: Bracket stress fractures, arm failure, or housing cracks under normal highway usage and trailer loads.
- Electrical Failures: Power-folding actuator motor breakdown, glass heating element failure, or signal LED malfunction.
- Tolerance Issues: Excessive glass vibration caused by internal structural manufacturing defects.
✕ Policy Exclusions
- Accidental Damage: Collisions, off-road rollover, tree branch impacts, or garage door strikes.
- Custom Modifications: Spliced wiring harnesses, non-factory electrical alterations, or painted housings.
- Cosmetic Wear: Minor surface scratches from road debris, gravel pits, or harsh chemical wash products.
CLAIM PROCESS
1. Submit Ticket
Log into your account and open a claim ticket under My Orders, or contact support with your order number.
2. Provide Photo Verification
Submit a clear image demonstrating the defect.
3. Component Dispatch
Once verified by engineering, replacement hardware or components ship directly to your door.